Hello, I had booked a stay with you on August 17th. I was unable to stay at your hotel because my airline changed my flight. I booked through Expedia and my confirmation number was: 49059757. Will you refund my stay?

Hello, I have a few additional questions regarding our stay. 1. City tax Could you please confirm the exact city tax for 4 guests (2 adults and 2 children aged 11 and 13) staying for 5 nights? Please let us know the total city tax for our entire stay, as well as the amount per […]

Hello, I am considering booking a Quadruple Room at Imperium Suite Trevi (Via del Boccaccio 25) for 5 nights for 4 guests (2 adults and 2 children, aged 11 and 13). Before booking, could you please confirm the following: 1.What is the exact bed configuration for 4 guests? How many beds are provided, and what […]

**Subject:** Reservation 2026090651691861 – Late Check-In and Airport Transfer Hello, I have just booked a single room at Imperium Suite Trevi for the night of September 26, 2026. My reservation number is 2026090651691861. My flight is scheduled to arrive at Rome Fiumicino Airport (FCO) at approximately 4:25 PM, so I expect to arrive at the […]

Due camere per due notti 5/7 dicembre una tripla ed una quadrupla

Buongiorno sono Elena Gabriela padovani e desidero sottoporre alla vostra attenzione la mia candidatura per eventuali opportunità lavorative a Roma . Sono molto interessata a entrare a far parte di una struttura prestigiosa come la vostra. Sono una persona buona mi piace lavorare in team, affidabile e orientata al cliente. Ho esperienza come cucina. Vi […]

I am traveling September 13-15 and will be staying in a Standard Double. I will need to refrigerate insulin, diabetic supplies. Does this room have a mini fridge? Thank you.

Buen día estoy llegando el.dia 26 tengo reserva. Quería saber si tiene transporte sin cargo que nos busquen en aeropuerto o como llego

I sent an email a few days ago to confirm my booking of 2 rooms at Navona starting September 2. Can you just give me a quick yes that all is ok and also want to have you send a car/taxi to pick us up at airport. We come in at 10:20 am on the […]

I have a reservation with you for two rooms starting September 2. Just confirming. Also can I please arrange through you to be picked up at airport on that day. Flight AC890 from Toronto Ontario canada at 10:20 am terminal 3. I will pay once we arrive at hotel if that’s ok or you can […]