Oggetto: URGENTE: Arrivo in ritardo questa sera (22:30) – Prenotazione: 168EYEDKj / IGNACIO IBORRA URIONA Testo dell’e-mail: Gentile Servizio Clienti / Alla cortese attenzione della reception, Vi scrivo in merito alla prenotazione a nome di Ignacio Iborra Uriona presso l’hotel Imperium Suite Navona, con ingresso oggi, sabato 13 giugno 2026 (Codice di prenotazione: 168EYEDKj). Ci […]

Hello, We are planning a family trip to Rome and we would like to check your availability from 6/11 to 9/11 (3 nights). We are 2 adults and 2 children (3 and 4 years old). We are looking for a Family Room or a Suite so we can all sleep comfortably. Can you please send […]

Hi, We are arriving in Rome far earlier than our check in time and had some questions. Are we able to drop off our bags in the morning and store them at the hotel before check in? If so, will the items be in a securely locked space? Thank you.

Is there a microwave I can use during the stay?

Buen día! Llegamos a Fiumicino y estamos yendo al hotel. Podremos dejar las valijas hasta la hora de check in?

Good evening We have just booked a stay with you on the 22nd to 25th July. We have previously stayed with you quite a few years back and loved it. We noticed it said we can request later check in, I was wondering if we could have more information about this. We will be getting […]

Buonasera, avete disponibilità di tre camere singole o matrimoniali piccole (ad uso singola) per la notte fra il 4 e il 5 giugno prossimo? Ringrazio sin d’ora per la cortesia che mi vorrete usare e porgo cordiali saluti. Elisa Ziccardi

Buongiorno, volevo sapere se ci fosse disponibilità di una camera matrimoniale con terzo letto per due adulti ed una bambina di 10 anni dal 29.5 con partenza il 2.6.2026. Attendo cortese riscontro, Cordiali Saluti Valentina Belletti

My wife and I are booked for our visit to Rome on Oct. 13 through Oct.17. Is it possible to book tours of the Coliseum and Vatican through the hotel? I’d like to book some tours prior to our arrival. We’d also like to set up pick up at the airport and transfer to the […]

Dear Navona-Team, my wife and I have a booking at your hotel. The reference number is 26786054149142. Estimated arrival time today has been 20.30 to 21.00. Due to delay during the flight we will not arrive at this time. Approximately 21:30/22:00. Could you please let us know how a check in is arranged by that […]