Hello, My family and I are looking forward to our upcoming stay. Do you by chance offer any shuttle service or pick up from airport? Thank you

Hello, i just called a few minutes ago, to ask if i could change my stay in suite navona (July 3rd-July 5th) and stay till July 6th, because my flight got cancelled and we only can leave at 7am on Monday, July 6th. The lady on the phone said that is possible, I just had […]

Hi we are in the room via Veneto we are locked out of our room and need assistance please call us back

Nous recherchons un hôtel pour environ 20prs en date nuit du 6 décembre il y a t”il un tarif different pour les enfants ? il y a t’il une navette depuis l’aéroport dans l’attente de votre réponse cordialement

Oggetto: URGENTE: Arrivo in ritardo questa sera (22:30) – Prenotazione: 168EYEDKj / IGNACIO IBORRA URIONA Testo dell’e-mail: Gentile Servizio Clienti / Alla cortese attenzione della reception, Vi scrivo in merito alla prenotazione a nome di Ignacio Iborra Uriona presso l’hotel Imperium Suite Navona, con ingresso oggi, sabato 13 giugno 2026 (Codice di prenotazione: 168EYEDKj). Ci […]

Hello, We are planning a family trip to Rome and we would like to check your availability from 6/11 to 9/11 (3 nights). We are 2 adults and 2 children (3 and 4 years old). We are looking for a Family Room or a Suite so we can all sleep comfortably. Can you please send […]

Hi, We are arriving in Rome far earlier than our check in time and had some questions. Are we able to drop off our bags in the morning and store them at the hotel before check in? If so, will the items be in a securely locked space? Thank you.

Is there a microwave I can use during the stay?

Buen día! Llegamos a Fiumicino y estamos yendo al hotel. Podremos dejar las valijas hasta la hora de check in?

Good evening We have just booked a stay with you on the 22nd to 25th July. We have previously stayed with you quite a few years back and loved it. We noticed it said we can request later check in, I was wondering if we could have more information about this. We will be getting […]