I am a travel agent and I reservations with your lovely hotel for clients Daniel & Misty Kara. Oct 09-11, 2025 for 2 nights for 2 rooms. I have a name change. Daniel Kara isn’t able to travel. Misty Kara and Sharla Jones will be sharing one room and Lane & Peggy Bielke are sharing […]

I am a travel agent and I am reconfirming reservations for VIP clients that will be arriving at your lovely hotel Oct 10, 2025 for a 1 night stay. The reservations are for 4 rooms under Mark Pennell and were confirmed thru Bedsonline. They gave me the following confirmation numbers: 1010251, 1010253, 1010254 and 1010255. […]

ciao

Hi I have recieved notification that our booking for the Navona has been upgraded to the Trevi. Apparently due to maintenance work at the Navona. We are due to arrive on thurs 18th Sept and will arrive late morning. Madeline and Trevor Downham

We are booked in to stay at your hotel Sept 29-Oct 3 and are wondering if you offer shuttle service from your hotel to the FCO airport and what the cost would be? We would need it one way to FCO on Oct 3 for 2 people at 7:30-8am Thank you John Proctor

Hello, I’d like to book a stay for one night from September 14 to 15. Since my flight arrives at 19:15, I expect to reach the accommodation around 21:00–22:00. Would late check-in be possible? If yes, could you please let me know the check-in procedure or any additional price? I look forward to your prompt […]

Hello, My name is Jan Smith. The following is our confirmation number: 2025031138659920 I wanted to verify our room and transfer. We are arriving on Monday September 22 and leaving on Friday September 26. I have scheduled an airport transfer from the airport to the hotel. Our flight is scheduled to land at 18:20. How […]

Buon pomeriggio, Abbiamo una prenotazione presso l’hotel IMPERIUM SUITES NAVONA dal 03/10 al 07/10 a nome di Ana Maria Pinzani e Corina Ines Pinzani. Il nostro treno arriva a Termini alle ore 14:00, quindi prevediamo di arrivare in hotel verso le 15:30. La reception sarà aperta? Vorrei inoltre chiedere, se possibile, due letti separati. La […]

Dear Concierge Team, My name is Fernando Chavez, and I will be staying with you from September 24 to October 1 to celebrate my honeymoon. I’m reaching out to kindly request your assistance with a couple of matters. We are planning to attend the Papal Audience on September 25. However, the tickets must be collected […]

Good morning, My name is Rocío Zárate and I’m writing from a travel agency in Buenos Aires – Argentina. The purpose of this email is to request a twin-bed room for our guests, Silvia Devito and Carla Pontecorvo, who will be staying at your hotel from September 14th to September 18th. Additionally, we would like […]