We are booked in to stay at your hotel Sept 29-Oct 3 and are wondering if you offer shuttle service from your hotel to the FCO airport and what the cost would be? We would need it one way to FCO on Oct 3 for 2 people at 7:30-8am Thank you John Proctor

Hello, I’d like to book a stay for one night from September 14 to 15. Since my flight arrives at 19:15, I expect to reach the accommodation around 21:00–22:00. Would late check-in be possible? If yes, could you please let me know the check-in procedure or any additional price? I look forward to your prompt […]

Hello, My name is Jan Smith. The following is our confirmation number: 2025031138659920 I wanted to verify our room and transfer. We are arriving on Monday September 22 and leaving on Friday September 26. I have scheduled an airport transfer from the airport to the hotel. Our flight is scheduled to land at 18:20. How […]

Buon pomeriggio, Abbiamo una prenotazione presso l’hotel IMPERIUM SUITES NAVONA dal 03/10 al 07/10 a nome di Ana Maria Pinzani e Corina Ines Pinzani. Il nostro treno arriva a Termini alle ore 14:00, quindi prevediamo di arrivare in hotel verso le 15:30. La reception sarà aperta? Vorrei inoltre chiedere, se possibile, due letti separati. La […]

Dear Concierge Team, My name is Fernando Chavez, and I will be staying with you from September 24 to October 1 to celebrate my honeymoon. I’m reaching out to kindly request your assistance with a couple of matters. We are planning to attend the Papal Audience on September 25. However, the tickets must be collected […]

Good morning, My name is Rocío Zárate and I’m writing from a travel agency in Buenos Aires – Argentina. The purpose of this email is to request a twin-bed room for our guests, Silvia Devito and Carla Pontecorvo, who will be staying at your hotel from September 14th to September 18th. Additionally, we would like […]

I have a reservation from 5-7 Sep , for 1 db bb , as I arrive Fiumicino around 00h30 , I will arrive at the hotel very late – around 01.30am How can I have acess to the room? Can you give me informations? Best regards

Dear Imperium suite trevi hotel, I’m looking for a hotel to stay during this winter travel(4 nights from 12/30). My family is five people, that is, 2 adults and 3 kids (7 years old, 9 years old, 12 years old). Is it possible for my family to stay in the family quadruple room type, even […]

Dear Imperium suite trevi hotel, I’m looking for a hotel to stay during this winter travel(4 nights from 12/30). My family is five people, that is, 2 adults and 3 kids (7 years old, 9 years old, 12 years old). Is it possible for my family to stay together in the family quadruple room type, […]

Dear imperium team, I recently read about a data breach involving passport information in Italy, and I would like to ask if your hotel was affected by this incident. Could you please confirm whether your guests’ data, including passport details, has been impacted or if your systems remain secure? Thank you very much for your […]